The garage
The car has been picked up and the customer drives off. Two hours later the question arrives, while the drive is still fresh.
Collecting reviews
A review card only works at the counter
NFC cards and QR stands are a fine nudge in the moment — but most customers simply walk on. Tobachat sends the review request automatically over WhatsApp: after the appointment, the delivery or the purchase, at the moment that actually produces reviews.
Van Dijk Motors
Happy with us?
Leave a Google review
Hold your phone against the card
Tobachat
Thanks for stopping by! Would you leave us a review? It takes 20 seconds.
Leave a review
16:12
The difference
A card on the counter, or a message on their phone
Both ask for exactly the same review. The difference is who you reach, and when.
Physical review card
- Only works while the customer is still standing in front of you
- Someone on your team has to remember to ask
- The customer has to scan or tap it themselves
- When the counter is busy, it is the first thing to slip
- You never see how many customers you actually asked
Review request via Tobachat
- Goes out on its own, however busy it gets
- Still reaches the customer hours or days later
- One tap, in an app almost everyone opens
- You pick the moment: after the appointment, delivery or purchase
- You see exactly what was sent, read and clicked
To be fair: for an anonymous walk-in that card is fine — you have no number for them. But if you work with appointments, orders or deliveries, you already have that number. A card is then a detour past something you are already holding.
How it works
Three steps, then it runs by itself
1
Connect your WhatsApp
Connect your business number once. We handle the request with Meta.
2
Pick the moment
After an appointment, a delivery or a purchase — you decide how many hours or days later the message goes out.
3
The reviews come in
The customer taps the button in WhatsApp and lands straight on your review page. Nothing left for you to do.
You only message customers who gave you their number and their permission — a Meta requirement. Tobachat keeps track of it for you, per contact.
When you send it
Three moments where a card is already too late
The webshop
There is no counter to leave a card on. Two days after delivery, Tobachat asks how it is working out.
The salon
Nobody asks for a review while settling the bill. In the evening they do — in a message that gets read calmly.
Businesses in their own words
How it goes at businesses already doing this
We mainly use Tobachat to collect reviews. For us, that's been a bullseye. We don't have to think about it and still get plenty of feedback. The system is smart: less satisfied guests reach us before they write anything online. For satisfied guests, leaving a review takes almost no effort — very valuable in our industry.
Hotel Lion d'Or
Classic hotel in the city center
We've now onboarded more than ten businesses to Tobachat. Our clients are consistently happy with it, and the collaboration is a pleasure. Sandor, Arendo and the team are always reachable and think along with us.
BeDigital
Digital agency · partnership
In hospitality, reviews matter. Through Tobachat they come in without you having to ask. Smart system, easy to use.
Want to ask for reviews automatically too?
In a short call we show you how customers get a review request over WhatsApp after every appointment, delivery or purchase. No setup fees, no obligation.
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