Front alternative

A Front alternative for teams whose inbox is WhatsApp

Front is a shared inbox built around email, where WhatsApp is a paid add-on. Tobachat starts from WhatsApp: a shared inbox, campaigns, and automations for that one channel, at one price a month.

30 days free, no credit card required

Prefer a hand getting started? We'll get you started

No setup fees
No commitment
Which one fits

Where each one fits

Front is the better pick when

  • Email is your main channel and WhatsApp is a side door.
  • You run complex, email-heavy customer operations across a large team.
  • You rely on its 160+ integrations or want AI tools like Copilot in the inbox.

Tobachat is the better pick when

  • Most of your customers reach you on WhatsApp.
  • You don't want a per-seat price with a WhatsApp add-on on top.
  • You want to pay Meta's message fees without an admin fee on top.
  • WhatsApp needs to work from the first plan.
Side by side

Front and Tobachat, side by side

ComparedFrontTobachat
Built forA shared inbox for email, SMS, social, and moreCustomer contact on WhatsApp
PricePer seat: Starter is $25 a month billed yearly, or $35 billed monthlyPer plan: €79 or €199 a month
WhatsAppPaid add-on, from Professional ($65 per seat a month, billed yearly)Included in every plan
WhatsApp message costsMeta's cost plus a 20% admin feeMeta's fees, paid to Meta, with no markup
EU hostingEEA available on request, through your account rep or supportIreland, on every plan
Free trial14 days30 days, no credit card

Checked on September 29, 2026 against Front's own website, as shown to a visitor in the Netherlands. Prices exclude VAT and may have changed since.

Switching

Moving from Front

Email can stay in Front. Only WhatsApp moves.

1

Disconnect WhatsApp

Remove the WhatsApp channel in Front so the number is free to connect again.

2

Connect it to Tobachat

Start the trial and link the number through Meta's own sign-up window.

3

Set up the team

Invite your colleagues, import contacts from a CSV file, and build the flows that answer the routine questions.

FAQ

Common questions

Front's help center says the add-on is billed as the monthly WhatsApp cost from Meta plus a 20% administrative fee, on the Professional plan or above. With Tobachat, WhatsApp is included and Meta bills you directly.

WhatsApp included, from the first plan

30 days free, no credit card. One price a month, not one per seat.

Prefer a hand getting started? We'll get you started

30 days free, no credit card required No setup fees No commitment