Trengo alternative

A Trengo alternative for teams whose customers mostly use WhatsApp

Trengo brings email, live chat, social media and voice together in one inbox. If nearly every customer conversation you have happens on WhatsApp, that one channel is what you need, and it's the one Tobachat is built for. Plans start at €79 a month.

30 days free, no credit card required

Prefer a hand getting started? We'll get you started

No setup fees
No commitment
Which one fits

Where each one fits

Trengo is the better pick when

  • You answer email, live chat, Instagram, Facebook, and phone calls from the same inbox.
  • You rely on ready-made integrations such as HubSpot, Shopify, or Booking.com.
  • Your team has ten people or more. Trengo's first plan already includes ten users.

Tobachat is the better pick when

  • Your customers would rather send a WhatsApp than an email.
  • Your number should keep working in the WhatsApp Business app on your phone.
  • You'd rather pay a flat €79 or €199 a month than buy bundles of conversations.
  • You want 30 days to try it before paying anything.
Side by side

Trengo and Tobachat, side by side

ComparedTrengoTobachat
ChannelsWhatsApp, email, live chat, Instagram, Facebook, TikTok, voice, and SMSWhatsApp
PriceBoost: €299 a month billed yearly, or €349 billed monthly, with 10 users includedStarter €79 a month, Growth €199 a month
What the plan countsConversations: 500 a month on Boost billed monthly, then €18 per 100 extraContacts: up to 1,000 on Starter, up to 10,000 on Growth
Free trial7 days30 days, no credit card
Your existing numberTheir help center says to remove it from the WhatsApp app first, which loses the chat history in the appKeeps working in the WhatsApp Business app alongside Tobachat
Where data is storedFrankfurt, per their list of subprocessorsIreland

Checked on September 29, 2026 against Trengo's own website, as shown to a visitor in the Netherlands. Prices exclude VAT and may have changed since.

Switching

Moving from Trengo

Only WhatsApp moves. Your number stays yours throughout.

1

Release the number

Disconnect the WhatsApp number in Trengo so Meta can link it to a new account.

2

Start your trial

Create an account and connect the number through Meta's own sign-up window.

3

Bring the rest over

Import your contacts from a CSV file, rebuild your flows, and send your templates to Meta for approval.

FAQ

Common questions

On list price, yes. Our plans are €79 and €199 a month, and Trengo's Boost plan is €299 a month billed yearly. Boost does include ten users and many more channels.

With both, WhatsApp's own message fees are charged on top.

Try it on your own WhatsApp number

30 days free, no credit card. Connect your number and watch the first conversations come in.

Prefer a hand getting started? We'll get you started

30 days free, no credit card required No setup fees No commitment