Why can't I find Tobachat in Zapier?

Our Zapier app is invite-only. You'll find the link in your dashboard under Integrations, and after that it works like any other app in Zapier.

Can I send WhatsApp messages from Zapier?

Yes. You can send a template at any time to anyone who has opted in. A plain text message only works within 24 hours of the customer's last message.

What if my software isn't on Zapier?

Then a webhook will do, in either direction. For a bigger custom integration, get in touch with us.

Zapier

Connect WhatsApp to Zapier

Our Zapier app links WhatsApp to the tools you already use. A new lead in your CRM gets a welcome message, and every incoming chat can land in a spreadsheet. No code needed.

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30 days free, no credit card required

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What's available

7 triggers and 6 actions

When this happens in WhatsApp

A new contact is added
Someone opts out
A message comes in
A campaign finishes
A flow finishes
A chat is assigned to a teammate
A template changes status

Zapier can do this

Create or update a contact
Add a label
Remove a label
Send a template
Send a text message
Start a flow

Examples

4 Zaps to start with

HubSpot: welcome new contacts

When a contact is created in HubSpot, Zapier adds them to Tobachat and starts a flow that sends your welcome template. Only for people who've agreed to hear from you on WhatsApp.

Salesforce: tag new leads

A new lead in Salesforce becomes a Tobachat contact with a Lead label, ready for your next campaign.

Google Sheets: log every chat

Each incoming message becomes a new row with the number, the time, and the text. Useful for anyone who needs to follow along without working in the inbox.

Opt-outs back to your CRM

When someone opts out on WhatsApp, Zapier updates their record in your CRM, so nobody adds them to a WhatsApp send there again.

Getting started

Connecting your account

Open Integrations

Under Integrations in your dashboard, you'll find the invite link to our Zapier app. It isn't listed in Zapier's public directory.

Create a key

In the same place, create an API key. It's shown once, so copy it right away.

Paste it into Zapier

Choose Tobachat as the app in your Zap and paste the key when Zapier asks you to connect an account.

A plain text message through Zapier only works within 24 hours of the customer's last message. Outside that window, use the action that sends a template.

Price

What it costs

Integrations come with the Growth plan. Zapier itself is billed under whatever plan you have with them.

See all plans Integrations in the documentation WhatsApp and your CRM

FAQ

WhatsApp and Zapier, answered

Yes, through Zapier. A new HubSpot contact can create a contact in Tobachat, add a label, or start a flow. It works the other way too: an incoming message or an opt-out can update the contact in HubSpot.

Hook WhatsApp up to the rest of your business.

30 days free, no credit card required.

Start free trial

Prefer a hand getting started? We'll get you started

30 days free, no credit card required No setup fees No commitment