WhatsApp Business Web

How to use WhatsApp Business on your computer

Open WhatsApp Web in a browser, or install the WhatsApp desktop app for Windows or Mac. Either way, you link it to the Business app on your phone by scanning a QR code. Here's how.

Linking

Get WhatsApp Business on your desktop in 4 steps

1

Open WhatsApp on your computer

Go to web.whatsapp.com, or launch the WhatsApp app for Windows or Mac. A QR code appears.

2

Find Linked devices

Open WhatsApp Business on your phone. Tap the three dots on Android, or Settings on an iPhone.

3

Tap Link a device

Confirm with your fingerprint, face or PIN if your phone asks.

4

Scan the code

Point your phone at the screen. Your chats load on the computer and stay there even when your phone is off.

You can link up to 4 devices to your phone. Open WhatsApp Business on that phone at least once every 14 days, or the linked devices won't stay connected.

Based on the WhatsApp Help Center, October 2026

With a team

Linked devices or a shared inbox

For one or two people, WhatsApp Web does the job. Put more people on one number and it starts to creak.

WhatsApp WebShared inbox
PeopleUp to 4 devices besides your phoneNo limit, everyone with their own login
Who repliesEveryone sees everything, nobody sees who's on itYou assign a chat to a teammate
Notes on a customerNowhere to keep themInternal notes on the conversation
Phone requiredYes, to link and once every 14 daysNo, it all runs in the browser
With Tobachat

WhatsApp in the browser, for the whole team

Your team answers from the same number in one inbox, on any laptop, tablet or phone. No QR code involved.

Assign chats

Hand a conversation to a teammate, or pick one up from Unassigned. Two people never end up answering the same question.

One login each

Everyone signs in with their own account. When someone leaves, the history stays with the business, not with their phone.

Keep your number

Your existing number comes along, and the Business app on your phone keeps working. Up to 180 days of chats move into the inbox.

Replies ready to go

For common questions, the AI agent drafts an answer from your own knowledge. You decide whether it goes out.

Pricing

What it costs

The shared inbox is in every plan, with unlimited users. You pay by conversations: Start is €29 a month for 200. Meta charges per message on top, and we don't mark that up.

Common questions

WhatsApp Business on a computer

Not with the free app. You need your phone to link the laptop, and again at least every 14 days. Once linked, the laptop works with the phone switched off.

On the WhatsApp Business API, which Tobachat runs on, there's no phone involved. Your team just signs in from a browser.

Put your whole team on one number.

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