A Chatwoot alternative that keeps your data in the EU
Chatwoot is an open-source help desk for live chat, email, social and WhatsApp. You either host it yourself or use their cloud, priced per agent. Tobachat starts from WhatsApp and prices by conversation, so adding a colleague costs nothing.
Where each one fits
Chatwoot is the better pick when
- You want to run the software on your own servers.
- Live chat, email, Instagram and Facebook belong in the same inbox as WhatsApp.
- Two of you only need live chat, which their Hacker plan covers for free.
Tobachat is the better pick when
- You'd rather not pay per agent as the team grows.
- Your data should sit in the EU without having to ask for it.
- You want AI on every plan, with no credits to top up.
- You'd like to try WhatsApp for free first.
Chatwoot and Tobachat, side by side
| Compared | Chatwoot | Tobachat |
|---|---|---|
| Price | $19, $39 or $99 per agent per month | €29, €99 or €199 a month, unlimited users |
| From the Startups plan. The free Hacker plan is live chat only | On every plan, the free one included | |
| AI | 300, 500 or 800 Captain credits a month, then $20 per 1,000 | AI agent on every plan |
| Data location | Chatwoot Cloud runs on AWS in the United States. Self-hosting is an option | In the EU |
| Try it free | 15 days | Free plan, no credit card |
Checked on 25 October 2026 against Chatwoot's own website, as shown to a visitor in the Netherlands. Prices exclude VAT and may have changed since.
Moving from Chatwoot
Your number and your contacts come with you, and there is nothing left to host.
Release the number
Remove the WhatsApp inbox in Chatwoot so Meta can link the number to a new account.
Start free
Create an account and connect the number through Meta's own sign-up window.
Bring the rest
Import your contacts from a CSV file, rebuild your automations and submit your templates to Meta.
Common questions
Try it free on your own number
Nothing to host and no credit card. Connect your number and invite your team.
Prefer a hand getting started? We'll get you started